Helping Organizations Improve

Providing Quality Management System Expertise

About

Kathryn Roberts, Founder & CEO

 

Kathryn Roberts is the CEO of The BlueWater Group, Inc., a management consulting firm specializing in business management systems assessment, analysis, development, implementation, auditing and training.  She holds a BS in Industrial Engineering and has 27 years of experience as a business process efficiency expert for national and international companies. 

Kathryn has been a member of the U.S. Technical Advisory Group that is responsible for developing and approving international management system standards for the United States.  Kathryn has been a Section Chair and Regional Councilor for the American Society for Quality (ASQ), an Examiner for the North Carolina Performance Excellence Process, and Certified Quality Auditor (CQA).  Kathryn has been an Executive Chair for the Board of Directors of a large non-profit agency.

Kathryn is a national and international speaker on the topics of business and management.  She is an international best-selling author of the following three books:

  • ISO 9000:2000 In a Nutshell (translated into Japanese)
  • ISO 9001 Management Responsibility In a Nutshell (second edition – revised for ISO 9001:2008)
  • Correct! Prevent! Improve! Driving Improvement Through Problem Solving and Corrective and Preventive Action (second edition – revised for ISO 9001:2008) (translated into Spanish)

Kathryn works with senior leaders to develop and deploy strategic business objectives and key performance indicators throughout the organization. Her extensive experience in implementing efficient and effective business management systems, along with her unique ability to articulate information effectively makes her a strategic partner for executive teams.

Kathryn is also a contract third party auditor with DQS, a top five global registrar of management systems.  Kathryn is currently touring the United States as an instructor teaching “Supplier Nonconformances” as part of the ASQ “Supply Chain Management Roadshow”.